Skip to main content

SMS as a channel

In a workflow and newsletters, add the option to send an SMS message to customers. Edit: Updated to reflect SMS in both workflows and newsletters, our intention is to add new channels in a way that supports all types of campaign.
Status: Completed20 comments

Log in to comment and vote

Comments20

  • Chris Hexton

    Team•

    Apr 8, 2024

    Hey all! Brace yourselves because SMS functionality is finally coming to Vero! We know many of you have been eagerly awaiting this feature, and we couldn't be happier to roll it out.

    SMS has now entered private beta: https://feedback.getvero.com/changelog/new-channel-sms-enters-private-beta

    We’re looking for the first wave of private beta testers for SMS. For this first wave, if you:

    • Are happy to configure and connect Vero to your own Twilio account.

    • Are happy to test SMS in a separate project.

    • Have one-to-many (newsletter) use cases for SMS.

    • Can start using SMS to drive results straight away.

    …and are keen to be an early user, please reply here or email us on support@getvero.com and let us know.

    To build this feature we’ve re-architecting several components of our platform to make it more flexible and to increase sending speed as well as set ourselves up for other channels like WhatsApp, in-app messaging and more.

    We’re very, very excited for this feature and will have more announcements soon.

    • Plum Burrito

      •

      Apr 8, 2024

      Love this, well done to the Vero team!

  • Amber Beach

    •

    Jan 31, 2019

    Pushing a SMS to a non-opened email for us would be a dream scenario!

  • Rory Colsell

    Team•

    Apr 13, 2023

    We're doing some research into this at the moment and would love to know from everyone if there's any specific SMS providers you'd like to see us support? There's a couple votes for Twilio and one for Nexmo (Vonage), are there any others we should look into?

    • Coffee Stone

      •

      Apr 13, 2023

      Rory Colsell: Great news. +1 for Twilio.

    • Azure Chipmunk

      •

      Apr 13, 2023

      Rory Colsell: Twilio

  • Tomato Cucumber

    •

    Jan 9, 2023

    This would be useful for our organization

  • Blue Orange

    •

    Mar 29, 2021

    Hey guys how far away is this?

  • Crimson Nacho

    •

    Mar 17, 2021

    +1 for SMS with Twilio integration

  • Chocolate Drizzle

    •

    Mar 3, 2021

    I think this one is a must OR workflows need to be able to trigger a webhook

  • Beige Quesadilla

    •

    Nov 27, 2019

    This would be helpful, and very few providers do this well. Vero's approach would deliver better value than what I've seen in other's that support SMS. Twilio or Nexmo would be the preferred SMS providers to support IMO.

  • Jade Lander

    •

    Feb 28, 2019

    Under huge pressure from the team to move to some other platform because of the absence of this functionality and on-site popups. Super excited to see that this is planned.

  • Red Turtle

    •

    Feb 3, 2019

    +100 votes